Had booked a Viking River Cruise for two (Danube Waltz) far in advance for cruise to start on 10/11/15 from Passau to Budapest. Deposit made and contract called for bal some 3 months prior to cruise. But 11 months before the cruise, was advised my booking was being cancelled due to non payment of $ due. Pointed out the written contract but still got cancelled out. Then was told that I could rebook the cruise but at a higher price or take lesser cabin selection. Got 80% refunded w/20% taken as a penalty. Thank goodness the deposit had been put on a credit card and I got that 20% by filing claim w/the credit card co.
Was upset at the cancellation as I had already booked my own airline tickets to/from Europe, forcing me to convert the trip to a land tour. But the land tour turned out really great, getting in all the major sights + more that was to be on the cruise. And it was done $3,500 cheaper! After reading all the horror stories on Viking River Cruises, I am now very happy that they cancelled out my booking. Thank you Viking River Cruises! Thank you! You'll never see any more of my $$.
Product or Service Mentioned: Viking Cruises Cruise Booking.
Reason of review: Not cruising with this crooked outfit!.