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BEWARE VIKING CRUISE LINES - They are deceitful & dishonest. Viking cruise we were on never sailed.

We took a very expensive bus tour. The Rhone river was too high & each day they said maybe tomorrow we will sail when they knew they would not sail the whole week. We paid extra for a french balcony with a VIEW &had a view of the bedroom of another boat. Their answer to this was - tough.

Viking is dishonest & never gave us a chance to cancel without losing all our money. They may be wonderful if all goes exactly perfect, but just watch out otherwise.

Product or Service Mentioned: Viking Cruises Cruise.

Reason of review: Poor customer service.

Monetary Loss: $7000.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from May 14, 2015.
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Anonymous
#996122

When was your sailing?

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